Legal
Privacy Policy
Last updated: September 27, 2026. This policy explains what information Gideon Tree & Timber collects when you contact us, how we use it, and how we protect it.
Who we are
Gideon Tree & Timber is a family owned tree service company based in Jonesboro, Arkansas, serving Northeast Arkansas. You can reach us at (870) 409-7070 or info@gideontreeandtimber.com.
What information we collect
Our website does not use forms, accounts, or advertising trackers. We only receive the information you choose to share with us when you call, text, or email us, including:
- Your name and phone number (shown by your call or text message)
- Your address or property location, when you share it for a quote
- Photos you text or email to us
- Details about the tree work or cleanup you need
How we use your information
We use the information you share only to respond to you, schedule visits, prepare quotes, perform the work you hire us for, and follow up on jobs we've done for you. We do not use your information for automated marketing, and we do not sell it.
Text messaging and SMS consent
If you text us or provide your phone number, you consent to receive text messages and phone calls from Gideon Tree & Timber about your inquiry or project. Messages will be sent from (870) 409-7070. Message and data rates may apply. Message frequency will vary based on communication needs.
When you opt in to receive SMS messages, we collect your name, your phone number, and your consent to send SMS messages. We use this information only to operate our business and to send you the messages you have opted in to receive.
Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose.
Messaging program terms and conditions
The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (870) 409-7070.
You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at info@gideontreeandtimber.com.
Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Sharing your information
We do not sell, rent, or trade your personal information. We only share information when it is necessary to do the work you hired us for — for example, providing documentation directly to your insurance company at your request, or to comply with the law.
How long we keep it
We keep texts, voicemails, photos, and job details for as long as needed to serve you and to keep accurate business records, and then we delete them. You can ask us to delete your information at any time by calling or emailing us.
Your choices
You can call or email us at any time to ask what information we have about you, correct it, or ask us to delete it. To stop texts, reply STOP. We honor every request promptly.
Changes to this policy
If we update this policy, we will post the new version on this page with an updated date. Questions? Call (870) 409-7070 — you'll talk to an owner.